Welcome to the website www.pbianalytics.com, operated by PBI Analytics Private Limited, headquartered at Navyug Industries, Opp. Elegant Business Park, Near Chakala Metro Station, Andheri East, Mumbai, India 400059 (“PBI Analytics”, “We”, “Us”, or “Our”). This Privacy Policy outlines important information about your data and privacy. Please read this Privacy Policy carefully, as your use of www.pbianalytics.com (the “Website” or “Site”) signifies your understanding and acceptance of its terms. This Privacy Policy details the types of information we collect, the purpose of collecting it, and how we use, disclose, transfer, and store your information, enabling you to make an informed decision about sharing your personal information with us. By accepting this Privacy Policy, you agree to the collection, storage, processing, disclosure, and use of your information as described herein.
- Consent, Collection, and Use of Information
a. Consent
• By using the Website and/or providing your information to us, you consent to the collection and use of your information. This Privacy Policy is effective upon your access to the Site and/or provision of information to us by any means. This Privacy Policy is incorporated into and subject to the Website’s Terms and Conditions.
• You may choose to delete or modify your information and/or withdraw your consent at any time by contacting our Grievance Officer via email. Upon receiving such a request, we will delete your information, subject to receiving a written request from your registered Email ID. Withdrawal of consent may affect your eligibility for certain services, at the sole discretion of PBI Analytics.
• This Privacy Policy does not apply to third-party sites linked on our Website, and we are not responsible for any personal information you provide to such third parties. Please review their Privacy Policies before submitting your details.
b. Collection & Use of Information
• When you use our Site, we collect and store information about you to provide our services. Generally, you can browse the Site without revealing personal information.
• We may automatically track certain information based on your activities on the Site, such as the URL you came from and the URL you go to next, your browser information, and your IP address. This data helps us understand user demographics, interests, and behavior for research purposes and service improvement. The information is analyzed on an aggregated basis.
• We use cookies to analyze web page flow and measure promotional effectiveness. Cookies help us track site visits and improve user experience.
• If you post messages or leave feedback on our Site, we collect the information you provide. This information is retained as necessary to resolve disputes, provide customer support, and troubleshoot issues, as permitted by law.
• We may collect and store personal correspondence, such as emails or letters, to resolve disputes or investigate issues.
• We may review and compare your personal information for errors, omissions, and accuracy, and to identify users with multiple User IDs or aliases. We collect statistics on user access and behavior to improve our Site’s effectiveness. This data, which includes IP addresses, browser types, operating systems, and session durations, is analyzed on an aggregated level and shared with partners to help grow our business.
c. Use by Third Parties and Links
• We may share your details with our group companies, agents, and subcontractors to assist with use of your data outlined in this Privacy Policy. Information may be exchanged with third parties for fraud protection and credit risk reduction. If we sell our business, our databases containing your personal information may be transferred.
• We will not sell or disclose your personal data to third parties without your prior consent unless necessary for purposes outlined in this Privacy Policy or required by law.
• We will ensure that any third party to whom your personal information is disclosed adheres to privacy restrictions consistent with this Privacy Policy. - Disclosure of Your Information
• We may use third-party service providers to operate our Site. Information will be disclosed to these providers on a need-to-know basis for service provision.
• We do not sell or provide your information to others for marketing their products or services.
• In corporate transactions like acquisitions or business transfers, customer information, including personal information, may be transferred to the successor. - Cooperation with Law
• We cooperate with law enforcement and regulatory inquiries to enforce laws and protect users. In response to verified requests by law enforcement or government officials, we may disclose your information without notice. We may also disclose your information to protect against imminent physical harm or financial loss, or to report suspected illegal activity.
• We may share your information with Intellectual Property rights owners under confidentiality agreements in investigations of fraud, intellectual property infringement, piracy, or other unlawful activity. - Security
a. Compliance with Law
• We employ reasonable security practices and procedures to prevent unauthorized access, maintain data accuracy, and ensure correct information use. These practices comply with the Information Technology Act, 2000, and SPDI Rules, 2011, as well as the European Union’s General Data Protection Regulations. We regularly update our security measures.
b. Privacy Guarantee
• We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may share general statistical information about our Site and visitors, such as visitor numbers and purchase data, without identifying specific users. Only employees who need access to your information to perform their duties are granted access.
c. Changes in Policy
• Your visit and any dispute over privacy are subject to this Privacy Policy and the Website’s Terms and Conditions, including limitations on damages. We reserve the right to change the Terms and Conditions and this Privacy Policy at any time. Changes will be posted so you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information we have about you. - Integrity and Retention of Data
• We ensure that your personal information is accurate, complete, and up-to-date. You may review and update your personal information or revoke your consent at any time. We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. - Governing Law
• The terms of this Privacy Policy are governed by and construed in accordance with Indian law. Any disputes arising out of or related to this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, without regard to principles of conflict of laws. - Grievance Officer
As per the Information Technology Act, 2000, and SPDI Rules, the name and contact details of the Grievance Officer are as follows:
Ms. Rehajeet Kaur,
Legal Consultant
PBI Analytics Private Limited,
Navyug Industries, Opp. Elegant Business Park,
Near Chakala Metro Station, Bhim Nagar,
Andheri East, Mumbai, Maharashtra 400059
Email: contact@pbianalytics.com
Time: Mon – Fri (10:00 – 19:00)
Thank you for taking the time to understand our privacy practices. If you have any questions or concerns, please contact our Grievance Officer.